Seva Sankul — Government Housing & Admin Portal
Centralized community portal and administrative dashboard for police residential housing
Executive Overview
Seva Sankul is a centralized government digital portal (`sevasankul.org`) and administrative portal (`admin.sevasankul.org`) built for police residential complexes. It streamlines quarter allotment applications, digital notice broadcasts, Maintenance SOPs, and grievance tracking for 500+ families.
The Challenge
Housing allotment queues, maintenance complaints, and official announcements were handled manually through paper notice boards and physical registers, causing delays and lack of transparency.
The Kuroex Solution
Created an accessible, bilingual (English & Devanagari Hindi) web portal and role-based administrative dashboard. Residents submit grievances and quarter applications digitally, while admins manage queue lists and emergency helplines in real time.
Key Capabilities & Features
Digital Grievance & Quarter Allotment Queue
Track complaint resolution status and quarter waiting list positions transparently.
Bilingual Accessibility (Hindi & English)
Screen-reader friendly, high-contrast, multi-language interface tailored for all family members.
Admin Management Console (admin.sevasankul.org)
Role-based officer dashboard for publishing orders, verifying resident registrations, and monitoring helplines.
Measurable Impact
- Adopted by 500+ resident police families within the first week of deployment.
- 60% reduction in support desk complaint resolution time.
- 100% digital notice broadcast coverage with real-time updates.
Technologies Used
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